Product-Mindset > Service-Mindset
It’s increasingly easy to outsource HR departments, but difficult to understand the nuances of workplace culture.
HR, like other parts of the org, needs to have a strong understanding of the products they’re building—and how to deliver these experiences within its culture.
The Medium is the Message.
Trained as a media designer, I understand the pros and cons of a wide-range of media types—from email to video, graphic design to animation—so that we’re choosing the right medium (or mediums) to deliver the most impactful message.
Engaging Experiences Create Engaged Employees.
Consciously designed, purposeful products send a message: “We value this program. We value you.” They reflect an investment by the company in its people and culture.
Sustainable and Scalable Solutions
It’s nice to make beautiful things...but if the work can’t be continued once the design team leaves or is not relevant in two years - what’s the point. Products—whether they are platforms, templates, or tools—should always be created with sustainability and scalability in mind.